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User Manual for Admin Panel & App (Top Highlighted Features)

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1.Overview

This guide covers the most essential features of our Admin Panel and Mobile App. It is designed to help new and existing users quickly understand and operate the core functionalities.

2.Bus Companies Setup

βœ… Bus Companies Needed Documents
  • In this section create Needed Documnets for Companies.

πŸ“ Admin Path: Users β†’ Bus Companies β†’ Bus Companies Needed Documents

βœ… Manage Bus Companies
  • In this section create bus companies.

πŸ“ Admin Path: Users β†’ Bus Companies β†’ Manage Bus Companies

βœ… Bus Needed Documents
  • In this section create Needed Documnets for Bus.

πŸ“ Admin Path: Users β†’ Bus Companies β†’ Bus Needed Documents

βœ… Manage Bus
  • In this section create a Bus for journey.

πŸ“ Admin Path: Users β†’ Bus Companies β†’ Manage Bus

3.Create Cities & Boarding Points

In this section Cities & Boarding,Stop points can create for journey's create section

πŸ“ City:

πŸ“ Admin Path: Master β†’ Cities β†’ Add cities

πŸ“ Boarding points:

πŸ“ Admin Path: Master β†’ Boarding point β†’ Add Boarding

4.Journey Section

  • After setup manage bus section you can create journeys in this section.
  • Admin & Bus Comapny Owner can create journeys in this section.

πŸ“ Admin Path: Home β†’ Journeys β†’ Pending β†’ Add Journey

  • Pending Journey: Created journeys listed here and you can assign driver for that journey
  • πŸ“ Admin Path: Home β†’ Journeys β†’ Pending β†’ Action β†’ Assign Driver

    πŸ“ Admin Path: Home β†’ Journeys β†’ Pending β†’ Action β†’ Duplicate

    • You can duplicate the journey with multiple dates.
  • Ongoing Journey: In this section showing Ongoing journeys list.
  • πŸ“ Admin Path: Home β†’ Journeys β†’ Ongoing β†’ Action β†’ View Details

    • You can see journey's details,Tracking bus,Passengers Details,Boarding & Stopping Timeline .
  • Completed Journey: In this section showing Completed journeys list.
  • πŸ“ Admin Path: Home β†’ Journeys β†’ Completed β†’ Action β†’ View Details

    • You can see journey's details,bus routes,Passengers Details,Boarding & Stopping Timeline,Fare breakup for that ride .
  • Cancelled Journey: In this section showing Cancelled journeys list.

5.Customization Settings

Use this section to enable or disable features across the mobile apps (User, Driver, Owner) as per your business requirements.

πŸ“ Admin Path: Home β†’ Settings β†’ Customization Settings

βœ… Key Categories:

πŸ”Ή General Settings:

  • Default Country Code: e.g., India (IN), Hong Kong (HK)
  • Enable Payout Frequency(Daily,Weekly,Monthly)
  • Wallet Features (User)
  • Withdrawal Features (User)
  • Bank Info Feature on Mobile App

πŸ”Ή Map & UI:

  • Enable Country Restriction on Map
  • Enable Landing Website

πŸ”Ή Admin & Support:

  • Enable Support Ticket System

6.Trip Settings

Use this section to set admin commission & journey related data

πŸ“ Admin Path: Home β†’ Settings β†’ Trip Settings

βœ… Key Categories:

πŸ”Ή Trip Settings:

  • Service Tax
  • Admin Commission Type For User
  • Admin Commission Type For Owner
  • Maximum Number of Seats User Can Book
  • Maximum Number of Days Allowed User For Search
  • Maximum Number of Recent Search to Show User
  • Maximum Number of Popular Routes to Show User

7.Cancellation Fee Working

In this section how to set cancellation fee for journey

πŸ“ Admin Path: Home β†’ Service Location β†’ Action β†’ Zone Cancellation Fee

βœ… Key Categories:

πŸ”Ή Cancellation Fee Working:

  • Cancellation fees can be configured according to zones.
  • You can set the cancellation fee time based on how long before the journey starts.
  • Zone cancellation fee will apply to all journeys within the same zone, with the same fee amount

πŸ”Ή Cancellation Fee Calculation (Ticket Fare β‚Ή1000):

  1. Cancel before 12 hours of journey start β†’ 50% Fee
    • Cancellation Fee = 50% of β‚Ή1000 = β‚Ή500
    • Refund to User = β‚Ή1000 βˆ’ β‚Ή500 = β‚Ή500
  2. Cancel before 5 hours of journey start β†’ 70% Fee
    • Cancellation Fee = 70% of β‚Ή1000 = β‚Ή700
    • Refund to User = β‚Ή1000 βˆ’ β‚Ή700 = β‚Ή300
  3. Cancel before 2 hours of journey start β†’ 100% Fee
    • Cancellation Fee = 100% of β‚Ή1000 = β‚Ή1000
    • Refund to User = β‚Ή0 (No refund)

8.Ticket Fare set calculation

In this section how to set ticket fare for a seat(seater,semi-sleeper,sleeper)

πŸ“ Admin Path: Home β†’ Settings β†’ Trip Settings

βœ… Key Categories:

πŸ”Ή Ticket Fare fix Calculation:

  • Total Ticket Fare(set to amdin panel): β‚Ή1000
  • Admin Commission (from User): 10% of β‚Ή1000 = β‚Ή100
  • Admin Commission (from Owner): 10% of β‚Ή1000 = β‚Ή100
  • Net Amount to Owner (after commissions): β‚Ή1000 βˆ’ β‚Ή100 (user commission) βˆ’ β‚Ή100 (owner commission) = β‚Ή800

9.Payout Module

The Payout Module automates settlements between the admin and bus company, based on completed journeys. It ensures transparent tracking of ticket revenue, commissions, and finalized payouts.

What is Payout?

A payout is the settlement amount payable to a bus comapny's owner after deducting the platform’s commission and any pending adjustments.

For example:
  • Ticket Fare Collected = β‚Ή10,000
  • Admin Commission (10%) = β‚Ή1,000
  • Net Payout = β‚Ή9,000

πŸ“ Admin Path: Users β†’ Payouts β†’ Pending & Completed